9 min
5. Get tailored system advice
What to prepare
Bring your average daily usage or quarterly bill amount if you have it.
If you already know details like shading issues, roof space limitations, or outage concerns, bring those too.
How installers may work with you
Some installers will call and talk through your needs first, then arrange a site check and consult.
Others may be able to give strong early direction over the phone or email if you send a few essential photos across.
Choose one installer or compare a few
If you want the simplest path, connect with a single recommended installer.
If you want more comparison confidence, choose to connect with up to three.
Move to a tailored assessment
Once you have a feel for the size, price, and return, the next step is a tailored recommendation for your home.
- • Bring daily usage or quarterly bill details
- • Decide whether you want one installer or up to three
- • Use the assessment to narrow the likely system direction
- • Then let the installer confirm the site-specific scope
Knowledge check
Why ask support questions before choosing an installer?
Because long-term reliability depends on how quickly and clearly issues are handled after commissioning.
What should you receive at handover?
Clear support contacts, warranty documentation, monitoring access, and practical operating guidance.